Mobile / Live
Every term you encounter in the lobby — from RTP and house edge to rollover and KYC — has a plain-language definition here. Use this reference before you open a table, place a sports bet, or move money through GCash, Maya or GrabPay.
These are the terms that appear most often while browsing slots, live tables and crash games in the lobby. Each definition below sticks to what the term actually describes — no filler, no spin.
RTP is the percentage of all wagers a slot or table game returns to players over a very large number of rounds. A 96% RTP means the game pays back 96 of every 100 wagered across its full statistical lifetime. Where a provider publishes RTP, we display it on the game detail screen.
House edge is the mathematical advantage the game holds over time, expressed as a percentage of each bet. A roulette variant with a 2. 7% house edge keeps an average of 2. 70 pesos from every 100 wagered across millions of rounds. It is the inverse of RTP for casino games.
Volatility describes how a slot distributes its payouts. High-volatility slots pay out less often but the prize amounts tend to be larger when they do land. Low-volatility slots pay smaller amounts more frequently. Neither type is more generous over time — volatility affects rhythm, not overall return.
A wager is the amount you stake on a single round or bet. Turnover is the total amount wagered across multiple rounds within a session or qualifying period. Both terms appear in your account transaction history and in any information conditions tied to a minimum play amount.
Jackpot is a game's highest prize, awarded on a specific rare combination or trigger. Fixed jackpots pay a set amount shown in the paytable. Progressive jackpots accumulate from a share of each bet placed and grow until one player hits the qualifying combination.
Live dealer refers to table games — baccarat, roulette, blackjack — streamed in real time with a human dealer managing the cards or wheel. You place bets through the on-screen interface while watching the live feed. Classic Dragon Tiger Live is one example in our lobby.
These terms come up when you move to sports betting, handle your wallet or verify your account. Knowing what they mean reduces friction at the moments that matter — placing a bet on PBA games, withdrawing to GCash or passing identity checks.
Asian handicap is a sports betting format that removes the draw outcome by giving one team a points advantage before the match starts. Used widely in basketball betting — including PBA and NBA games — it narrows the bet to two outcomes and adjusts the odds accordingly.
Over/under is a bet on whether the combined score of a match will be higher or lower than a figure set by the sportsbook. In basketball, you might bet on whether both teams score more than 210 points combined. The outcome of who wins does not affect this market.
Rollover is the total wager amount you must reach before a credited amount becomes withdrawable. If a rollover condition is attached to a credited amount, the exact figure and qualifying games are shown in your account dashboard after login. Not all credits carry a rollover condition.
An e-wallet is a digital account that holds funds for online transfers. GCash, Maya and GrabPay are the e-wallets linked to the deposit and withdrawal flow in your juan360 account. You select your preferred e-wallet in the cashier section; the transfer steps are shown on screen.
KYC is the identity verification process required before withdrawals can be processed. You submit a government-issued ID and confirm account details through the verification section. Completing KYC removes withdrawal holds and is required under account security policy. Steps are shown in the account settings screen.
PESONet is a Philippine batch electronic fund transfer network that moves money between bank accounts and e-wallets. Transfers clear in batches rather than instantly. In the cashier, PESONet appears as a withdrawal route for players whose accounts are linked to a participating bank or wallet.
Different term groups surface at different points in your session. This map connects each family to the screen or action where it becomes relevant — so you know what to look for before you land on it.
RTP, volatility, bonus round, multiplier and paytable all appear on the game detail screen before you start a slot or table game. JDB and Pragmatic Play titles display these where the studio makes them available. Open the info panel inside the game to read them.
Asian handicap, over/under, moneyline and spread are the terms you meet inside the sportsbook. Basketball markets for PBA and NBA games use these formats most often. Each market label appears next to the odds price on the bet slip — tap it for a short explanation.
Deposit, withdrawal, e-wallet, PESONet, Coins. ph and InstaPay appear in the cashier section of your account. The cashier shows the available routes, minimum amounts and any field instructions after you select a method. GCash and Maya are the most-used routes.
Rollover, qualifying bet, eligible game and minimum odds are the terms attached to any credited amount in your account. The conditions for any active credit are shown in full on the account dashboard after login — check there rather than relying on a summary elsewhere.
Knowing a term in isolation is useful. Seeing how several terms combine in a single decision is where this reference becomes practical. When you open Bingo Bonanza, the volatility label tells you to expect frequent smaller prizes rather than rare large ones — that shapes how long your session feels at a given stake size. RTP adds the second layer: if the game shows an RTP figure, it tells you the long-run statistical return, not tonight's result. Move to the live tables and the vocabulary shifts.
Volatility determines how the prize pool spreads across rounds. In Bingo Bonanza, lower volatility means the board fills with smaller prizes more regularly. Check the info panel before choosing your card count.
Hard total, soft total, double down and split are the four options the Blackjack Table interface shows per hand. Each term is a decision point — understanding them before the round timer runs down keeps you in control.
Dragon Tiger is a two-outcome game where the house edge sits on the Tie bet, not on Dragon or Tiger. The live dealer screen shows the payout ratio per bet type — that ratio encodes the house edge directly.
When you select GCash in the cashier, the screen shows the transfer amount, any minimum threshold and a reference number. The term 'pending' means the transaction is sent but not yet confirmed in your e-wallet account.
A player who understands house edge picks live table variants more deliberately. One who knows what rollover means checks the conditions in their account dashboard before claiming a credit rather than after. These are not abstract benefits — they change the sequence of choices you make from the moment you open the lobby. Volatility affects which slot suits a short session versus a longer one. KYC affects when your withdrawal reaches your GCash or Maya account. Asian handicap affects whether your basketball bet on the PBA has two outcomes or three.
If a term in the lobby, on a bet slip or in your account settings does not match what you expected, reach out through the channels below. The support team can clarify what a specific label means in context — whether that is a game-mechanic term, a cashier field or an account condition.
The live chat button sits in the bottom corner of every page. Use it to ask what a specific term means in the context of a game or account action — the team responds in real time during operating hours.
The Help Centre inside your account groups articles by topic — game mechanics, wallet terms and account verification. Search by the term you encountered and read the explanation alongside the relevant screen path.
For detailed questions about a specific term appearing in a transaction record or information condition, email support with your account reference. Written responses confirm the exact meaning in the context of your account activity.
These questions move from definition to action — what to do in the lobby, the cashier or your account settings when you encounter the terms above.
Open any slot title and look for the information or paytable icon inside the game window. Studios like Pragmatic Play and Microgaming display RTP there when they publish it. We do not add or alter that figure — it comes directly from the game provider.
Log in and go to your account dashboard. Any credited amount with a rollover condition shows the remaining wager requirement, the qualifying games and the expiry in that section. The dashboard is the only authoritative place for your current condition status.
A handicap that lands exactly on the line is called a push. Your stake is returned to your account wallet rather than counted as a win or a loss. The sportsbook bet slip shows the handicap value before you confirm, so check it first.
KYC requires a government-issued photo ID, not a mobile number. Your GCash mobile number helps verify your e-wallet link, but identity verification uses the document you upload in the account verification section. Follow the steps shown on that screen.
Pending means the transfer request has been sent and is awaiting confirmation from the payment network. The transaction log in your account shows the reference number and current status. If the status does not update, contact live chat with that reference number.
A fixed jackpot pays the same amount every time the qualifying combination lands, as listed in the paytable. A progressive jackpot grows with each bet placed on the game and resets after it is won. The game detail screen labels which type applies before you start.